CFChart on IIS

September 11, 2007
Symptoms:

You have a page with a cfchart tag, and the page either hangs on the chart or ask for authentication.

Problem:

Some ColdFusion Administrator functions, as well as RDS andcfchart functionality, rely on two ColdFusion templates. However, these templates do not exist by default. You will need to create the zero-byte files, since IIS will check for them during processing.

Solution:
  1. Open Windows Explorer.
  2. Navigate to the web_root/CFIDE directory, typically located at \inetpub\wwwroot\CFIDE.
  3. Create a blank file named GraphData.cfm.
  4. Create a directory called main.
  5. Navigate to the new directory atweb_root/CFIDE/main.
  6. Create a blank file titled ide.cfm.
  7. Repeat steps B-F for any additional instances ofweb_root/CFIDE.
References:

This is taken directly from:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_18516&sliceId=1

Other Advice:

http://www.bpurcell.org/blog/index.cfm?mode=entry&entry=998